Often, contracts provided by contractors (if there is one) can be one-sided. There is often little protection for the person requesting the work. All of us know of someone who was very unhappy with the results of work (or non-work) provided by a contractor. Things happen. Materials get order incorrectly, work is not completed to the satisfaction of the person requesting it, there are time delays, there is lack of documentation, funds are pre-maturely released and work is not done and countless other issues. And, while most contractors are professionals who do good work, legitimate disputes often arise. And, unfortunately, there are  unscrupulous contractors who simply walk away from projects once fees are paid. See examples.

Contract Keepers offers a consumer-friendly contract between a contractor and an individual requesting contracting services that is balanced in its terms, and helps to ensure quality and timely service delivery, fee schedules and fees that are released based on consumer approval and dispute resolution that is mutually agreeable to the contractor and the consumer.

We are an insurance policy for your project.

Many people feel that they are protected because they were referred to a contractor through another friend. The issue here is that because one person had a good experience, does not mean that you will. Plus, these people are in your house, with your family. You need the protection of a mutually agreeable contract and process for releasing funds. Any contractor who won’t sign a mutually agreeable and fair contract is probably not worth dealing with regardless of their reputation and references. Why wouldn’t they sign one?

The problem we solve for the customer getting the work done is an insurance policy where they can create a contract and escrow the funds and be protected if things go south. If the job is not done the way they asked and wrote in the contract, then they will not release the funds. This is to increase home improvement overall quality and timeliness and help to eliminate scams.

For the contractor this will eliminate having to chase the money and allows them to stay organized and keep track of all current and previous jobs. This will also help eliminate trust issues between homeowners and contractors.